1. Access Parent Account Page

   How to sign in to your Parent Account and access your Parent Account page.

2. Select Info & Payments Tab

   Once you sign in, you'll automatically be taken to the Subscriptions tab of your Parent Account page. Select the Info & Payments tab.

   

3. Verify Billing Address and Select Change Payment Method

   Under the Info & Payments tab:

   1. Verify that the billing address listed is an exact match to the address on file for the new card with your bank.
      1. If it doesn't match, select the Pencil icon next to your billing address and update it so that it's an exact match.
   2. Select Change Payment Method.

   

4. Input Updated Payment Information

   In the Change Payment Method dialog box:

   1. Input your new credit or debit card number into the Credit/Debit Card Number field.
   2. Select the Expiration Date.
   3. Enter your new credit or debit card's CVV code into the CVV Code field.
   4. Select Replace Card.

   

Once you've successfully replaced your card, you'll be taken back to the Info & Payments tab. All of your future payments will be charged to the new card.