To cancel before your next auto-renewal payment, you'll need to turn off auto-renew before your subscription's renewal date. If you cancel by turning off auto-renew, your student will be able to continue using their BA Online subscription until the end of the subscription's current billing period.

1. Access Parent Account Page

   How to sign in to your Parent Account and access your Parent Account page.

2. Turn Auto-Renew Off

   On your Parent Account page:

   1. Locate the student whose subscription you'd like to cancel.
   2. In the student's subscription settings, select the Auto-Renew toggle so that it displays "off" instead of "on."

   

3. Select Okay

   The Cancellation Confirmation dialog box will pop up. Select Okay.

   

Once auto-renewal has been turned off, your student's subscription will remain on your Parent Account page and will display the future expiration date.

Once your student's expiration date passes:

1. Their subscription will be listed as Inactive on your Parent Account page.
2. If you'd like, you can choose to activate their subscription by selecting Activate.